Keeping an eye on your servers and your network, so you can focus on what really matters - RUNNING YOUR BUSINESS!
Our RMM (Remote Monitoring and Management) solution offers proactive problem resolution backed by our 600+ NOC engineers and technicians to resolve all of your business server alerts 24x7x365!
Our team of experts will keep a watchful eye on your systems 24 hours a day, 7 days per week, NO DAYS OFF with Network Monitoring services that ensure your IT will always be performing at its peak.
WIth our RMM platform, you can monitor:
- Linux servers
- Mac desktops
- SNMP & ICMP devices like printers and firewalls
- Mobile devices including Android & iOS
- VMware hosts
- Hyper-V servers
Our 24/7 Network Monitoring services for servers and network devices include these and more valuable features:
- Monitoring the health of your systems 24x7x365
- Event log monitoring
- Engineer notification in the event of a system critical network issue
- Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
- Monitoring of data / tape backup logs
- Application monitoring to identify potential application issues even if the server is up and running
- Asset Management – full hardware and software inventories
- Software updates including Microsoft Patches, Critical Updates and antivirus software
- Malware Protection
- Antivirus Protection
- Proactive antivirus software management supporting 15+ vendors
- Microsoft, Apple and third-party patching
- Client Communicator system
- Client-facing summary reports
- Internal audit reports
- Off-hours maintenance
- Month-End reports detailing up-time, security patching, and performance
High network availability and stability are fundamental components of IT for most businesses. IS&T's Network Operations Center (NOC) provides 24x7 Monitoring to proactively supervise the availability and performance of all devices in your network.
Located in the United States in a SAS 70 Type II compliant data center facility with redundant power and Internet capabilities and staffed full time with certified engineers, our NOC team is committed to providing organizations with the least downtime possible. Our early detection process involves Alert Monitoring, Validation, Filtering, Escalation and Resolution so that your organization is ready for all critical support needs.
Ensuring everything is up to date on your servers/devices can be an overwhelming task. Luckily, we turn “easier said than done” into just plain easy. With hundreds of scripts that we can schedule, with automated patching, and integrated ticketing, we've got you covered
We also help you ensure your systems are set up consistently and reliably, and that your antivirus definitions are up to date and your applications are current.
A well designed network connects people to people, people to machines; and machines to machines. But if your network falters, none of that can happen. So when it comes to monitoring and maintaining your network, IS&T has the tools and solutions to do this for businesses of all sizes at the right price.
The result? We make your life easier every day, helping you sleep better at night knowing you're in good hands.