Implementing Office 365 is an iterative rather than a linear process, which is why it is critical to find a partner that can make this cyclic and repetitive process an easier undertaking that offers positive results for your business. Choosing the right Office 365 partner and provider should be done with ample consideration of major points, including but not limited to:
- The company’s capacities – Consider how competent your prospect partner is when it comes to providing you with the services that migration to Office 365 and the implementation of the same require and entail. A thorough evaluation plan is crucial because, without it, you’ll likely be faced with delays and failures, which can negatively impact your company’s continuity, causing costly downtimes that could very well be avoided with correct and thorough planning and evaluation of your business needs.
- The company’s experience – Choose a partner that offers a good track record in planning and implementing Office 365 migrations/adoptions. Ask about their certifications and qualifications and choose a company that’s Gold Cloud Productivity certified, which is Microsoft’s mark for excellence when it comes to Office 365 deployments. Know about their success stories and don’t hesitate to ask for references or check out customer reviews before entrusting your implementation with a particular partner.
- The company’s support services – Look for a company with excellent customer support not only during the planning period, but also throughout the implementation and the actual adoption or migration phases of the project. Choose a partner that knows how to communicate and keeps a constant line of communication open so you can get the support you need when you need it.
Finding the right 365 solution partner is all a matter of knowing what you need and choosing a company that can meet those needs in the most efficient and reliable manner.