{"id":430,"date":"2020-03-12T10:08:25","date_gmt":"2020-03-12T15:08:25","guid":{"rendered":"https:\/\/www.is-t.net\/blog\/?p=430"},"modified":"2022-07-31T21:11:40","modified_gmt":"2022-08-01T02:11:40","slug":"managed-it-services-company-houston","status":"publish","type":"post","link":"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/","title":{"rendered":"10 Things To Consider Before Choosing A Managed IT Services Company"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"430\" class=\"elementor elementor-430\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9b97b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9b97b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57cf170\" data-id=\"57cf170\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b257161 elementor-widget elementor-widget-image\" data-id=\"b257161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/ManagedITServices2_IST.jpg\" class=\"attachment-large size-large wp-image-432\" alt=\"Managed IT Services In Houston By IS&amp;T\" srcset=\"https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/ManagedITServices2_IST.jpg 800w, https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/ManagedITServices2_IST-300x150.jpg 300w, https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/ManagedITServices2_IST-768x384.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f58e009 elementor-widget elementor-widget-heading\" data-id=\"f58e009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#What_are_Managed_Services\" >What are Managed Services?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#%E2%80%9CManaged_services%E2%80%9D_typically_include_but_are_not_limited_to\" >\u201cManaged services\u201d typically include, but are not limited to:<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#1_Assess_your_IT_needs_budget\" >1. Assess your IT needs &amp; budget.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#2_Determine_your_long-term_goals\" >2. Determine your long-term goals.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#3_Seek_a_valued_partnership\" >3. Seek a valued partnership.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#4_Learn_about_the_staff\" >4. Learn about the staff.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#5_Look_for_results_and_a_proven_track_record\" >5. Look for results and a proven track record.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#6_Determine_what_services_are_offered\" >6. Determine what services are offered.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#7_Ask_about_industry_partnerships_and_experience_with_third-party_applications\" >7. Ask about industry partnerships and experience with third-party applications.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#8_Ask_about_industry-specific_experience\" >8. Ask about industry-specific experience.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#9_Ask_about_mobile_computing\" >9. Ask about mobile computing.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/#10_Pay_attention_to_business_culture_and_customer_service\" >10. Pay attention to business culture and customer service.<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"What_are_Managed_Services\"><\/span>What are Managed Services?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-087d43d elementor-widget elementor-widget-text-editor\" data-id=\"087d43d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As businesses become more reliant on technology to grow within their industries, business owners are faced with the need to maintain a wide variety of IT services. This task can be daunting and often cost-prohibitive, especially considering the rapid advancements that are consistently made in the IT industry.<\/p><p>For many businesses, outsourcing their IT needs is the ideal choice. Many businesses choose to turn to managed service providers, or third-party businesses that specialize in offering a variety of professional IT services. Managed service providers, or MSPs, typically handle some or all of a business\u2019s IT services, depending on the service agreement made between the business and the MSP.<\/p><h3><span class=\"ez-toc-section\" id=\"%E2%80%9CManaged_services%E2%80%9D_typically_include_but_are_not_limited_to\"><\/span>\u201cManaged services\u201d typically include, but are not limited to:<span class=\"ez-toc-section-end\"><\/span><\/h3><ul><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/network-support-houston\">Network Management<\/a><\/li><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/remote-server-monitoring\">Around-the-clock Server &amp; Desktop Monitoring<\/a><\/li><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/complete-data-backup-disaster-recovery-houston\">Backup &amp; Disaster Recovery Solutions<\/a><\/li><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/colo-data-center\">Colocation &amp; Data Center Solutions<\/a><\/li><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/helpdesk-services\">Helpdesk Services<\/a><\/li><li>Cloud-based Services (Virtual Servers, Private Servers, Cloud-hosted Systems)<\/li><li>On-site &amp; Remote Technical Support<\/li><\/ul><p>By outsourcing IT management to a third-party, businesses can save money compared to building a comprehensive in-house IT department and allow internal IT staff to focus on business-advancing projects instead of mundane maintenance and break\/fix IT needs. In addition, managed services providers help businesses keep up with the latest in IT technology by employing experts in the field and keeping a keen eye on the ever-changing landscape of IT.<\/p><p>When business owners are in the market for a new MSP, there are a variety of important considerations to be made before choosing a provider.<\/p><p>Below are ten things to do before choosing an <a href=\"https:\/\/www.is-t.net\/\">IT services company<\/a> to handle your managed IT services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9777f1d elementor-widget elementor-widget-image\" data-id=\"9777f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"392\" src=\"https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/MangedITServices1_IST.jpg\" class=\"attachment-full size-full wp-image-433\" alt=\"Best IT Services Houston\" srcset=\"https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/MangedITServices1_IST.jpg 600w, https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/MangedITServices1_IST-300x196.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c9d468 elementor-widget elementor-widget-text-editor\" data-id=\"3c9d468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"1_Assess_your_IT_needs_budget\"><\/span>1. Assess your IT needs &amp; budget.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Every business is different. Before choosing a managed IT services provider, business owners must first understand what their unique IT needs are. This will help determine which MSP and what selection of managed IT services are best for the business.<\/p><p>Does your business require 24\/7 monitoring? What is your business\u2019s budget for a monthly service agreement? Are you looking for comprehensive managed services or would you prefer to cherry pick specific offerings? Will you be requiring on-site support, remote support, or both? These are all important questions to answer before meeting with a potential MSP.<\/p><p>By knowing what you need and what you can afford before speaking with various managed IT services providers, you can eliminate certain MSPs altogether and help avoid unnecessary, surprise costs.<\/p><h4><span class=\"ez-toc-section\" id=\"2_Determine_your_long-term_goals\"><\/span>2. Determine your long-term goals.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Gone are the days of relying on break\/fix IT management alone. As technology progresses and business owners become increasingly reliant on IT to run their businesses, having a long-term IT plan is more essential than ever for business growth.<\/p><p>Before entering into a partnership with an MSP, business owners should have an idea of where they want their businesses to go and how IT will play a role in that progression.<\/p><h4><span class=\"ez-toc-section\" id=\"3_Seek_a_valued_partnership\"><\/span>3. Seek a valued partnership.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>As important as technology is to businesses today, a relationship with an MSP should be entered into as a long-term partnership rather than a temporary client\/customer relationship. This is because managed IT services providers can help businesses scale their IT as their business grows and ensure that businesses are up to date on the latest IT trends, cybersecurity threats, and more. In addition, an MSP\u2019s dedication to partnering for the long haul is a good indicator of their commitment to offering impeccable service.<\/p><h4><span class=\"ez-toc-section\" id=\"4_Learn_about_the_staff\"><\/span>4. Learn about the staff.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Experience is essential when it comes to choosing the right <a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\">managed IT services provider<\/a>. While meeting with MSPs, ask about their staff\u2019s experience, specializations, and credentials. It\u2019s also important to know how many employees your business will have the support of. Will your MSP provide you with one go-to consultant or will you work with a team of people?<\/p><p>Knowing how an MSP runs their business will help determine if they are a good fit for your needs.<\/p><h4><span class=\"ez-toc-section\" id=\"5_Look_for_results_and_a_proven_track_record\"><\/span>5. Look for results and a proven track record.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Experienced, effective managed IT services providers should have an array of clients with whom they have a proven track record of success. Before entering into an agreement with an MSP, look for reviews, references, and testimonials to determine if other businesses are happy with the service.<\/p><h4><span class=\"ez-toc-section\" id=\"6_Determine_what_services_are_offered\"><\/span>6. Determine what services are offered.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Just like every business is unique, so is every managed IT services provider. Some MSPs focus on the basics of IT management while others offer services beyond the umbrella of traditional managed services.<\/p><p>For example, IS&amp;T, a managed services provider based in Houston offers everything one might expect from an experienced MSP in addition to a variety of unique services, including:<\/p><ul><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/custom-web-design-houston\">Website Design<\/a><\/li><li><a href=\"https:\/\/www.is-t.net\/managed-it-services-houston-tx\/mobile-app-development\">Mobile Application Design<\/a><\/li><li>Logo, Brochure, Marketing, and Graphic Design<\/li><li>Software and Business App Development.<\/li><\/ul><p>For many businesses, it could greatly benefit to have an MSP who can help manage additional technology-based services in addition to traditional managed services.<\/p><h4><span class=\"ez-toc-section\" id=\"7_Ask_about_industry_partnerships_and_experience_with_third-party_applications\"><\/span>7. Ask about industry partnerships and experience with third-party applications.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>To get the most out of your managed IT services provider, it\u2019s important to know what partners the MSP has in the IT space. When MSPS partner with companies such as Microsoft, Dell, and the like, they are often able to get businesses better pricing on equipment and software.<\/p><p>It\u2019s also important to find out how experienced an MSP is with working with third-party applications, such as various e-commerce platforms, Amazon web services, and more. The last thing you want is to get into a long-term service agreement with an MSP that doesn\u2019t work with a third-party app that is essential to your business.<\/p><h4><span class=\"ez-toc-section\" id=\"8_Ask_about_industry-specific_experience\"><\/span>8. Ask about industry-specific experience.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>In addition to general IT experience and knowledge, it\u2019s always helpful if your potential managed IT services provider has experience in your business\u2019s specific industry. And while an MSP doesn\u2019t necessarily have to have experience with businesses exactly like your own to be able to provide excellent service, it helps if they have experience with or are willing to learn about your industry\u2019s methodologies.<\/p><h4><span class=\"ez-toc-section\" id=\"9_Ask_about_mobile_computing\"><\/span>9. Ask about mobile computing.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Now more than ever mobile devices are becoming the crux of IT. Businesses across all industries are relying heavily on the ability to access their IT systems from anywhere and everywhere. This makes finding an MSP who understands and has experience with mobile computing a top priority.<\/p><h4><span class=\"ez-toc-section\" id=\"10_Pay_attention_to_business_culture_and_customer_service\"><\/span>10. Pay attention to business culture and customer service.<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Considering that an MSP\/client relationship will likely be a long-term one, it\u2019s very important that your business meshes well with the culture of your potential managed IT services provider and that the MSP lives up to your expectations in terms of customer service.<\/p><p>Can you see yourself working with the MSP for the long haul? Is the MSP able to translate tech speak into everyday terms? Do you feel listened to and important when you speak with the staff? These are all important considerations to make.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What are Managed Services? As businesses become more reliant on technology to grow within their industries, business owners are faced with the need to maintain a wide variety of IT services. This task can be daunting and often cost-prohibitive, especially considering the rapid advancements that are consistently made in the IT industry. For many businesses, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-430","post","type-post","status-publish","format-standard","hentry","category-managed-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Things To Consider Before Choosing A Managed IT Services Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Things To Consider Before Choosing A Managed IT Services Company\" \/>\n<meta property=\"og:description\" content=\"What are Managed Services? As businesses become more reliant on technology to grow within their industries, business owners are faced with the need to maintain a wide variety of IT services. This task can be daunting and often cost-prohibitive, especially considering the rapid advancements that are consistently made in the IT industry. For many businesses, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.is-t.net\/blog\/managed-it-services-company-houston\/\" \/>\n<meta property=\"og:site_name\" content=\"IS&amp;T Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-12T15:08:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-01T02:11:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.is-t.net\/blog\/wp-content\/uploads\/2020\/03\/ManagedITServices2_IST.jpg\" \/>\n<meta name=\"author\" content=\"Scott Lard\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Scott Lard\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" 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